Privacy Policy

This Privacy Policy explains the data management policies of APPLIQART SERVICE ONE PRIVATE LIMITED (operating under the brand Appliqart, CIN: U47594UP2025PTC231575) regarding the collection, storage, and handling of information when you browse Appliqart.com or place service enquiries for home appliance repair in Lucknow, Uttar Pradesh.

1. Information We Collect

We collect minimal, necessary personal information specifically needed to schedule appliance diagnosis and repair visits in Lucknow:

• Contact Particulars: Customer full name and 10-digit Indian mobile telephone number.
• Service Location: Locality / neighborhood in Lucknow (e.g., Gomti Nagar, Aliganj, Indira Nagar, Hazratganj) and street address for dispatch.
• Appliance Details: Appliance category (Air Conditioner, Washing Machine, Television, Refrigerator, Microwave, etc.), manufacturer brand, model observations, and reported fault symptoms.
• Appointment Preferences: Preferred date and time window for the technician visit.
• Technical Metadata: Non-personally identifiable technical details such as browser user-agent, screen resolution, referral path, and page engagement data via standard web analytics.

2. Purpose and Use of Collected Information

Information provided to Appliqart is utilized strictly for lawful customer-service operations:

• Calling the customer to verify appliance fault symptoms and provide preliminary diagnostic fee guidance.
• Scheduling technician dispatch and navigation to the customer's service address in Lucknow.
• Providing service updates, inspection status, and repair warranty documentation.
• Evaluating website usability, user journeys, and Google Ads search campaign relevance.
• Complying with statutory tax, invoicing, and corporate compliance obligations under Indian law.

3. Client-Side Booking Architecture & Local Storage

Appliqart operates a high-performance static web platform designed for privacy, speed, and reliability. When you submit a booking through our online drawer, your booking details and generated reference ID are saved locally in your own browser's localStorage cache.

This enables you to review your booking reference on your device without exposing your personal information to unencrypted third-party databases. Actual service scheduling is confirmed via direct telephone coordination through our toll-free customer line 18005691141.

4. Strict Zero-Sale Data Sharing Policy

We maintain a strict policy against commercializing customer information:

• We NEVER sell, rent, trade, or monetize customer contact details to third-party telemarketers or marketing agencies.
• Customer contact details are shared only with the assigned technician or field coordinator tasked with fulfilling the Lucknow service appointment.
• Information will only be disclosed to judicial or government authorities if mandated by subpoena, court order, or applicable Indian statutory regulations.

5. Cookies and Google Advertising Tags

We use standard session cookies and advertising measurement scripts (such as Google Tag Manager / Google Ads) to understand search keywords and optimize advertising performance for users in Lucknow.

You have the option to configure your browser settings to reject cookies or delete cookie caches at any time. Doing so will not hinder your ability to browse our services or contact our phone desk.

6. Corporate Data Controller & Grievance Contact

For any questions, clarifications, or requests regarding your personal information, please contact our administrative desk: